Kitchen Appliances

WARRANTIES

Keep warranty contracts and sales slips for all appliances for future reference. Insist
that the sales slip fully describe the product and any terms of the sale. Record the date of
purchase, model, and serial number. Also, record in detail any service or repair work done
after purchase.

QUESTIONS TO ASK ABOUT WARRANTIES

1
Does the warranty cover the entire product? Only certain parts? Is labor included?
2
Who is responsible for repairing the product? The dealer? A service agency? The
manufacturer?
3
Who pays for what under the warranty? Parts? Labor? Shipping charges? Travel
charges?
4
How long is the warranty on the entire appliance? On individual parts or assemblies?
5
If the product is out of use because of a service problem, or if it has to be removed
from the home for repair, will a substitute product or service be provided? By whom?
6
Does the manufacturer have a do-it-yourself repair program and toll-free information
number?